Senior Data Entry Specialist
3 weeks ago
The Senior Data Entry Specialist will work under general supervision to enter information with high speed and accuracy into the customer information system and other Public Works software. This role supports the Customer Service Division of Business Operations, requiring good judgment, independent thinking, and personal initiative.
Key Responsibilities:
- Establishes and maintains utility accounts.
- Verifies account eligibility and accessibility.
- Prepares, distributes, and completes work orders.
- Prepares files for mass customer communications.
- Assists with mailing billing statements and other notices generated in house.
- Scans or retains documents.
- Performs monthly audits of incomplete account transfer requests.
- Enters data into Key Performance Indicator tracking databases.
Requirements:
- High School Diploma or acceptable equivalency diploma (GED) and two years of experience as a high volume data entry operator or typist.
- Must pass computer skills, typing, and accuracy testing.
Estimated Salary: $35,000 - $45,000 per year.
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