Data Entry Specialist

4 days ago


Irvine, California, United States Workoo Technologies Full time
About the Job

The Data Entry Specialist will play a crucial role in supporting our consumers remotely. This permanent position requires the applicant to carry out data entry and clerical work, utilizing various work strategies and procedures, as well as knowledge of plan features, services, plans, and practices. The candidate will serve as the primary point of contact by phone or in person, assisting consumers who require a range of help courses and services.

Key Responsibilities:
  • Location outbound client calls, follow-up emails to clients, and address general inquiries
  • Update and maintain customer call database featuring updating and following up on customer service logs and all consumer profile pages
  • Management assistance; profile page creation/updating
  • Submitting, information access, and document production
  • Produce and upgrade customer service issue tickets
  • Aid in the planning of all correspondence associated with the client assistance method and handle unique management jobs, including spillover work from teams such as word-processing, information item, and Net analysis tasks
  • Taking care of the business's lobby location: Greet and administer all visitors, vendors, customers, task applicants, and clients. Direct and seat all guests to their selected offices and conference room and inform employees of their arrival/appointment
  • General office tasks feature but are not limited to submitting, information access, spreadsheet/report servicing, mailings, and job duties
  • Behind inspecting inventory products

Estimated Salary: $40,000 - $60,000 per year

Requirements:
  • Job Remotely
  • MS Office Collection efficient
  • Outstanding oral and written communication skills
  • Confirmed ability to comply with directions and company policies to conduct essential job functions
  • Shown analytical potential
  • Enthusiastic and focused with the capabilities to multi-task and focus on requests
  • High attention to detail and sturdy business abilities are required
  • Problem-solving abilities; spirited, focused, and capable to multitask
  • Possess the ability to team up with minimum oversight and settle internal concerns


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