IOP Transition Specialist

1 week ago


Flint, Michigan, United States Quest Diagnostics Incorporated Full time
Job Summary

We are seeking a highly skilled IOP Transition Specialist to join our team at Quest Diagnostics Incorporated. As a key member of our Client Services team, you will be responsible for providing exceptional onboarding services to new and complex customers who have been approved for placement of an in-office phlebotomist (IOP).

Key Responsibilities

* Provide consistent and high-quality onboarding services to new and complex customers
* Work closely with the regional field services trainer to ensure a smooth transition for new clients
* Act as a coach, mentor, instructor, and resource person for new employees
* Ensure clients and phlebotomists are well-trained on test ordering processes and office protocols
* Resolve any TIQ or TNP issues and provide feedback to clients

Requirements

* 5 years of phlebotomy experience, inclusive of pediatric and geriatric venipuncture, capillary collections
* Minimum 2 years as a phlebotomist in a Patient Service Center environment
* Keyboard/data entry application experience required
* Customer service in a service environment required
* Must have reliable transportation, valid driver license, and clean driving record

What We Offer

* Competitive pay and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced phlebotomist looking for a new challenge, please submit your application today. We look forward to hearing from you

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