Guest Experience Specialist

1 week ago


Green Bay, Wisconsin, United States Dave & Buster Full time

In this exciting role as Guest Experience Specialist, you will be the face of Dave & Buster's, ensuring that every guest has an unforgettable experience. From greeting guests to guiding them through their shopping and dining experiences, your friendly demeanor and excellent communication skills will make all the difference.

Key Accountabilities:

  • Provide exceptional guest service, responding promptly to guest inquiries and resolving any issues that may arise
  • Assist guests in finding products and services, providing recommendations and suggestions when needed
  • Work closely with other team members to maintain a clean and organized store environment
  • Participate in training and development programs to enhance knowledge and skills

Requirements:

  • 1+ year of customer service experience, preferably in a retail or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Friendly and approachable demeanor

Compensation: $16-$20 per hour based on experience. Benefits include competitive pay, flexible scheduling, and opportunities for advancement.

About Dave & Buster's:

As one of the largest entertainment destinations in North America, we offer a unique and exciting work environment where you can grow your career and make lasting memories with our guests.



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