Guest Experience Representative

3 weeks ago


Green Bay, Wisconsin, United States Delta Hotel Green Bay, WI Full time
Guest Experience Representative Job at Delta Hotel Green Bay, WI

We are seeking a warm and welcoming Guest Experience Representative to join our team at the Delta Hotel in Green Bay, WI. In this role, you will be responsible for delivering exceptional guest experiences by providing personalized service and support.

The estimated salary for this role is $30,000 - $40,000 per year, depending on your level of experience and qualifications.

Key Responsibilities:
  • Manage guest check-ins and check-outs, ensuring a smooth and efficient process.
  • Provide personalized service to guests, addressing their needs and preferences throughout their stay.
  • Respond to guest inquiries and resolve issues promptly, maintaining a positive and professional demeanor at all times.

Requirements:

  • High school diploma or equivalent required; experience with hospitality and customer service preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment and adapt to changing situations.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.


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