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Chief Operating Officer

2 months ago

Washington, United States TalentRemedy Full time
About the Role

TalentRemedy is seeking a seasoned Chief Operating Officer to join our executive leadership team. As a key member of our organization, you will be responsible for overseeing all aspects of our day-to-day operations, including the successful execution of government contracts, ensuring operational excellence, client satisfaction, and mission success.

Key Responsibilities
  • Strategic Leadership:
    • Collaborate with our CEO and executive team to develop and refine our company's overall strategic direction, ensuring alignment with organizational goals, customer needs, and market trends.
    • Lead the development and execution of operational strategies and initiatives that support our company's growth objectives, market expansion, and long-term sustainability.
    • Continuously assess the competitive landscape, industry trends, and emerging technologies to identify opportunities for innovation, differentiation, and strategic partnerships.
  • Contract Management:
    • Oversee all aspects of government contracts, including contract negotiation, administration, compliance, and performance management.
    • Ensure that contracts are executed in accordance with regulatory requirements, company policies, and client expectations, while maximizing profitability and value delivery.
    • Collaborate with legal counsel, finance, and program managers to address contract-related issues, mitigate risks, and resolve disputes in a timely and effective manner.
  • Operational Excellence:
    • Establish and maintain standardized processes, tools, and systems to optimize operational efficiency, resource utilization, and project execution.
    • Monitor key performance metrics and operational dashboards to track project status, resource allocation, budget utilization, and other performance indicators.
    • Implement continuous improvement initiatives and quality assurance measures to enhance service delivery, mitigate risks, and drive operational excellence across the organization.
  • Client Relationship Management:
    • Serve as the primary point of contact for government clients, building and maintaining strong relationships based on trust, transparency, and effective communication.
    • Proactively engage with clients to understand their evolving needs, priorities, and challenges, and translate feedback into actionable strategies and service enhancements.
    • Collaborate with business development and sales teams to identify opportunities for expanding existing contracts through value-added solutions and services.
  • Team Leadership:
    • Provide strategic direction, mentorship, and coaching to vice presidents, subject matter experts, and delivery staff, fostering a culture of accountability, collaboration, and professional growth.
    • Foster a positive and inclusive work environment where employees are empowered to contribute their ideas, leverage their expertise, and achieve their full potential.
    • Promote teamwork, knowledge sharing, and cross-functional collaboration to drive innovation, problem-solving, and continuous learning throughout the organization.
  • Financial Management:
    • Collaborate with our CFO and finance team to develop and manage budgets, forecasts, and financial projections for government contracts, ensuring alignment with strategic objectives and revenue targets.
    • Monitor project financial performance, including revenue recognition, cost management, and profitability analysis, and take proactive measures to address variances and mitigate financial risks.
    • Participate in financial planning and investment decision-making processes, providing insights, recommendations, and strategic guidance to optimize resource allocation and capital deployment.
  • Risk Management:
    • Identify, assess, and mitigate operational risks and uncertainties associated with government contracts, including compliance risks, performance risks, and market risks.
    • Develop and implement risk management strategies, contingency plans, and mitigation measures to minimize the impact of potential disruptions and ensure project success.
    • Stay abreast of regulatory changes, industry standards, and best practices in risk management, and proactively update policies, procedures, and controls to address emerging threats and vulnerabilities.
  • Performance Monitoring:
    • Define and monitor key performance indicators (KPIs), service level agreements (SLAs), and other metrics to evaluate project performance, client satisfaction, and operational effectiveness.
    • Conduct regular performance reviews, post-implementation assessments, and lessons learned sessions to identify areas for improvement, celebrate successes, and drive continuous performance improvement.
    • Leverage data analytics and business intelligence tools to analyze trends, identify patterns, and derive actionable insights for optimizing resources allocation, decision-making, and strategic planning.
    Qualifications
    • Bachelor's degree in business administration, engineering, or related field; Master's degree preferred.
    • 10+ years of experience in operations management at a firm with over $50 million in annual revenue, with a focus on government contracting and mission-critical solutions.
    • Proven track record of leadership and success in overseeing complex government contracts, driving operational excellence, and achieving business objectives.
    • Strong understanding of federal acquisition regulations (FAR), contract management principles, and government procurement processes.
    • Excellent communication, negotiation, and relationship-building skills, with the ability to effectively interface with clients, stakeholders, and internal teams.
    • Strategic thinker with the ability to translate vision into action, prioritize initiatives, and drive results in a fast-paced, dynamic environment.
    • Demonstrated commitment to integrity, ethics, and compliance with regulatory requirements.
    • Experience leading and developing high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement.
    Benefits
    • Medical, dental, vision, 401K.