Patient Services Representative
2 weeks ago
Evergreen Radia is seeking a Patient Services Representative (PSR) to enhance our operational team. As a vital part of our Outpatient Imaging Center, you will contribute to our commitment to quality imaging and exceptional patient care.
Compensation DetailsSalary Range: $19.73/hour to $29.01/hour. Compensation is influenced by various factors, including job-related experience, skills, and employment status. The listed compensation is applicable for full-time employment, defined as 40 hours per week.
Work SchedulePosition Hours: Monday - Friday, 7:00 am - 3:30 pm
Benefits Offered- 401(k) with employer matching and profit-sharing
- Complimentary onsite parking
- Professional development opportunities
- Educational assistance programs
- Service bonuses
- Discretionary annual performance bonuses
Shift: Per Diem - this role is on-call, with hours not guaranteed.
Key Responsibilities- Perform various clerical tasks to support the Imaging Center's operations.
- Create a welcoming atmosphere for all patients.
- Efficiently manage a high volume of patient check-ins.
- Ensure accuracy in patient demographic and insurance data.
- Collect and reconcile patient payments, addressing routine billing and insurance inquiries.
- Timely entry of incoming orders.
- Meet or exceed performance metrics, focusing on quality and accuracy.
- Effectively de-escalate conflicts, recognizing when to seek assistance.
- High School diploma or equivalent required.
- At least 1 year of experience in a customer service role is necessary.
- Preferred: 1 year of experience in a medical office setting.
- Preferred: Knowledge of medical insurance processes.
- Proficient in computer skills and capable of multitasking across various software applications.
- Exhibit a professional demeanor in all interactions.
To safeguard our staff and patients, Radia mandates that all Health Care Setting Workers receive a COVID-19 vaccination, with exemptions considered. New hires must provide proof of vaccination or a request for exemption within 30 days of employment.
About RadiaEvergreen Radia operates under Radia, Inc., one of the largest and most innovative radiology groups nationwide. Our team comprises over 200 board-certified radiologists, specializing in various fields, providing comprehensive radiology services to numerous hospital and specialty clinic partners.
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