Patient Services Representative
2 weeks ago
Evergreen Radia is seeking a Patient Services Representative (PSR) to enhance our operations. We are a dedicated Outpatient Imaging Center committed to delivering high-quality imaging services and exceptional patient care.
Compensation:
The hourly wage ranges from $19.73 to $29.01, influenced by various factors such as relevant experience, skills, and employment status. The stated compensation is applicable for full-time roles, which consist of 40 hours per week.
Work Schedule: Monday - Friday, 7:00 AM - 3:30 PM
Benefits Include:
- 401(k) plan with employer matching and profit-sharing
- Complimentary onsite parking
- Opportunities for professional development
- Educational assistance programs
- Service bonuses
- Annual performance-based bonuses
Position Type: Per Diem - This role is on-call, with hours not guaranteed.
Key Responsibilities:
- Perform various clerical tasks to support the Imaging Center's operations.
- Create a welcoming atmosphere for all patients.
- Manage a high volume of patient check-ins with professionalism.
- Ensure accuracy in patient demographic and insurance data.
- Collect and reconcile patient payments while addressing routine billing inquiries.
- Timely and accurate entry of incoming orders.
- Meet or exceed performance metrics focusing on quality and accuracy.
- Effectively de-escalate conflicts while recognizing when to seek assistance.
Qualifications:
- High School diploma or equivalent required.
- At least 1 year of experience in a customer service role is necessary.
- 1 year of experience in a medical office setting is preferred.
- Familiarity with medical insurance processes is advantageous.
- Proficient in computer skills and multitasking across various software.
- Exhibit a professional demeanor in all interactions.
COVID-19 Policy:
To safeguard our staff and patients, Radia mandates that all Health Care Setting Workers receive a COVID-19 vaccination, with exemptions considered. New hires must provide proof of vaccination or a request for exemption within 30 days of employment.
About Radia:
Evergreen Radia operates under Radia, Inc., one of the leading radiology groups nationwide. Our team comprises over 200 board-certified radiologists, specializing in diverse fields, providing comprehensive radiology services to numerous hospital and specialty clinic partners.
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