Patient Services Representative

2 weeks ago


Kirkland, Washington, United States Radia Inc., P.S. Full time
Job Overview

Evergreen Radia is seeking a Patient Services Representative (PSR) to enhance our operations. We are a dedicated Outpatient Imaging Center committed to delivering high-quality imaging services and exceptional patient care.

Compensation:

The hourly wage ranges from $19.73 to $29.01, influenced by various factors such as relevant experience, skills, and employment status. The stated compensation is applicable for full-time roles, which consist of 40 hours per week.

Work Schedule: Monday - Friday, 7:00 AM - 3:30 PM

Benefits Include:

  • 401(k) plan with employer matching and profit-sharing
  • Complimentary onsite parking
  • Opportunities for professional development
  • Educational assistance programs
  • Service bonuses
  • Annual performance-based bonuses

Position Type: Per Diem - This role is on-call, with hours not guaranteed.

Key Responsibilities:

  • Perform various clerical tasks to support the Imaging Center's operations.
  • Create a welcoming atmosphere for all patients.
  • Manage a high volume of patient check-ins with professionalism.
  • Ensure accuracy in patient demographic and insurance data.
  • Collect and reconcile patient payments while addressing routine billing inquiries.
  • Timely and accurate entry of incoming orders.
  • Meet or exceed performance metrics focusing on quality and accuracy.
  • Effectively de-escalate conflicts while recognizing when to seek assistance.

Qualifications:

  • High School diploma or equivalent required.
  • At least 1 year of experience in a customer service role is necessary.
  • 1 year of experience in a medical office setting is preferred.
  • Familiarity with medical insurance processes is advantageous.
  • Proficient in computer skills and multitasking across various software.
  • Exhibit a professional demeanor in all interactions.

COVID-19 Policy:

To safeguard our staff and patients, Radia mandates that all Health Care Setting Workers receive a COVID-19 vaccination, with exemptions considered. New hires must provide proof of vaccination or a request for exemption within 30 days of employment.

About Radia:
Evergreen Radia operates under Radia, Inc., one of the leading radiology groups nationwide. Our team comprises over 200 board-certified radiologists, specializing in diverse fields, providing comprehensive radiology services to numerous hospital and specialty clinic partners.



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