Automotive Service Specialist
2 weeks ago
Position Overview
The Automotive Service Specialist plays a crucial role in executing vehicle repairs and maintenance tasks as directed, adhering to the standards set by the dealership and manufacturer.
This position also involves supervising any apprentice technicians assigned to assist.
Key Responsibilities:
- Execute repairs as specified on the service order with precision and efficiency, in line with dealership and manufacturer guidelines.
- Identify the root cause of any issues and carry out necessary repairs.
- Collaborate with the parts department to procure required components.
- Preserve and label parts if the service is covered under warranty or at the customer's request.
- Inspect the vehicle to assess if further safety or service work is necessary.
- Inform the service advisor promptly if additional repairs are not warranted.
- Alert the service advisor immediately if repairs cannot be completed within the promised timeframe.
- Maintain accurate documentation of work performed.
- Conduct road tests on vehicles when necessary or refer to the designated test technician.
- Oversee the work of any apprentice technicians assigned to them.
- Participate in factory-sponsored training sessions.
- Stay updated on factory technical bulletins.
- Ensure that customer vehicles are maintained in a clean condition.
- Keep the workshop organized and ensure accountability for all dealership-owned tools.
- Comprehend and adhere to federal, state, and local regulations regarding hazardous waste disposal.
- Follow all company safety protocols and report any incidents to a manager or supervisor without delay.
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