Customer Satisfaction Representative
3 weeks ago
As a Customer Satisfaction Representative at Driveway, you will play a pivotal role in driving customer satisfaction improvement processes. Your focus will be on ensuring customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.
Responsibilities:
- Lead customer satisfaction initiatives at assigned locations.
- Serve as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed.
- Develop and implement continuous improvement plans to enhance customer satisfaction.
- Follow up with customers within 48 hours to ensure their satisfaction.
- Track and trend customer concerns and survey scores using the FreshDesk Omni Program.
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Satisfaction Expert Lead
3 weeks ago
Medford, Oregon, United States Driveway Full timeSatisfaction LeadIn this critical role, you will lead customer satisfaction improvement processes, acting as the main point of contact between Driveway and customers. Your focus will be on prioritizing customer perspectives and ensuring their concerns are addressed and resolved promptly.Responsibilities:Drive customer satisfaction improvement initiatives...
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Driveway Customer Advocate
4 weeks ago
Medford, Oregon, United States Driveway Full timeRole Description:This is a fantastic opportunity to join the Driveway team as a Customer Satisfaction Representative. As a key member of our team, you will be responsible for driving customer satisfaction improvement initiatives, acting as a liaison between the dealership and customers, and developing strategies to enhance customer satisfaction.Key...
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Customer Acquisition Representative
3 weeks ago
Medford, Oregon, United States Genuine Parts Company Full timeJob SummaryWe are looking for an experienced Customer Sales Representative to join our sales team. As a successful candidate, you will be responsible for identifying business opportunities, building customer relationships, and promoting our product lines.Compensation PackageThe estimated annual salary for this role is $65,000 - $85,000, with additional...
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Customer Service Representative
6 days ago
Medford, Oregon, United States Puget Collision Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Puget Collision. This individual will be responsible for providing exceptional customer service, ensuring a smooth and efficient repair process.
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Customer Service Representative
4 days ago
Medford, Oregon, United States Big Lots Full timeAbout the Role:We are seeking a highly motivated individual to join our sales team as a Store Associate at Big Lots. As a key member of our team, you will be responsible for providing excellent customer service, operating point-of-sale systems, and maintaining a clean store environment. Key Responsibilities:Greets and assists customers as needed.Operates...
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Customer Service Representative
4 days ago
Medford, Oregon, United States Sizzler USA Full timeWe are looking for a Customer Service Representative to join our team at Sizzler USA. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized workspace.About the RoleProvide excellent customer service to all customersProcess...
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Client Support Representative
3 weeks ago
Medford, Oregon, United States Russell Brown - State Farm Agent Full timeAbout the RoleAs a Client Support Representative, you will work closely with our State Farm Agent team to resolve customer inquiries, maintain accurate client records, and coordinate with other departments to ensure customer satisfaction.
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Customer Service Representative
5 days ago
Medford, Oregon, United States Best Buy Full timeAbout the Role:As a Customer Service Representative at Best Buy, you will be the first point of contact for customers seeking technology support and solutions. You will provide positive, timely service to customers during the check-in and checkout process.Key Responsibilities:Understand technology issues by asking questions, listening, and providing accurate...
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Customer Service Representative
3 weeks ago
Medford, Oregon, United States Hyundai Medford Full timeService Advisor Job Summary:">This position involves coordinating vehicle repairs and maintenance, communicating effectively with customers, and contributing to the overall success of our service department. If you have excellent customer service and problem-solving skills, this could be an ideal opportunity for you!">Main Responsibilities:">Interact with...
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Automotive Customer Support Representative
3 weeks ago
Medford, Oregon, United States NAPA Auto Parts Full timeWe're looking for a highly skilled Retail Associate - Customer Service to join our team at Napa Auto Parts. As an Automotive Customer Support Representative, you will be responsible for providing top-notch customer service to our valued customers.You will respond to their inquiries regarding products, provide quotes, and handle order entry. You will also be...
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Customer Service Representative
4 weeks ago
Medford, Oregon, United States Famous Footwear Full timeWe are seeking a Customer Service Representative to join our team at Famous Footwear's Rogue Valley Mall store. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a thorough knowledge of our products, and promoting a positive shopping experience.Responsibilities:Provide warm and welcoming service to...
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Auto Parts Sales Representative
3 weeks ago
Medford, Oregon, United States NAPA Auto Parts Full timeNapa Auto Parts - Customer Service RepresentativeAbout Our Company: Napa Auto Parts is a trusted name in the automotive industry, committed to delivering high-quality products and services to our customers.Compensation and Benefits: We offer a salary range of $50,000 - $65,000 per year, plus a comprehensive benefits package, including health, dental, and...
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Customer Service Representative Lead
3 weeks ago
Medford, Oregon, United States People's Bank of Commerce Full timeJob OverviewPeople's Bank of Commerce, a reputable community bank established in 1998 in Oregon, seeks a skilled Customer Service Representative-Float to join their team. This role involves providing exceptional customer service and support in a fast-paced banking environment.The ideal candidate will possess excellent communication skills, be able to work...
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Driveway Customer Service Representative
5 days ago
Medford, Oregon, United States Lithia Motors Full timeJob OverviewThe Driveway Customer Service Representative plays a vital role in the success of our dealership's online sales operations. As a key member of our team, you will be responsible for handling customer inquiries and ensuring a seamless transaction experience.Key Responsibilities:Customer Concierge:Respond to customer inquiries and provide assistance...
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Customer Service Associate
2 days ago
Medford, Oregon, United States NAPA Auto Parts Full timeAbout NAPA Auto Parts">NAPA Auto Parts is a leading provider of automotive products and services. We offer a wide range of solutions to meet the needs of our customers, from parts and accessories to maintenance and repair.">Job Summary">We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service...
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Customer Service Team Member
3 weeks ago
Medford, Oregon, United States NAPA Auto Parts Full timeNapa Auto Parts is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service, responding to inquiries, and ensuring customer satisfaction.Job DescriptionWe are looking for a professional who can:Respond to customer inquiries...
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Napa Auto Parts Retail Services Representative
3 weeks ago
Medford, Oregon, United States NAPA Auto Parts Full timeNapa Auto Parts is committed to providing exceptional customer service to our customers. We are seeking a highly motivated and organized individual to fill the role of Customer Service Representative.Job ResponsibilitiesIn this role, you will be responsible for:Providing timely and effective responses to customer inquiriesProcessing customer orders...
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Sales Representative
3 weeks ago
Medford, Oregon, United States Sportsman's Warehouse Full timeAbout the PositionWe are looking for a skilled Sales Representative to join our Archery Department at Sportsman's Warehouse. As a key member of our team, you will be responsible for delivering outstanding customer service and promoting our products with enthusiasm.Your Key Responsibilities:Develop and maintain product knowledge, including archery equipment...
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Customer Service Representative
4 days ago
Medford, Oregon, United States Russ Wimmer - State Farm Agent Full timeJob OverviewRuss Wimmer - State Farm Agent is seeking a highly motivated and customer-focused team member to join our insurance agency as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive business growth. Your strong communication skills, attention to detail, and...
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Customer Service Representative
4 days ago
Medford, Oregon, United States Safeway Full timeSafeway is a dynamic retail environment where you'll have the opportunity to interact with valued customers. As Retail Sales and Support at Safeway, your key responsibilities will include:Key Responsibilities:Be the face of the Company, interacting with customers and fellow associates in a friendly and approachable manner.Provide exceptional customer service...