Customer Service Representative

3 weeks ago


Medford, Oregon, United States Hyundai Medford Full time

Service Advisor Job Summary:

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This position involves coordinating vehicle repairs and maintenance, communicating effectively with customers, and contributing to the overall success of our service department. If you have excellent customer service and problem-solving skills, this could be an ideal opportunity for you

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Main Responsibilities:

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  • Interact with customers to understand their needs and provide solutions.
  • Communicate with service technicians to ensure efficient completion of repairs.
  • Prepare and present accurate cost estimates to customers.
  • Develop and maintain strong relationships with customers to ensure their complete satisfaction with our services.
  • Stay up-to-date with automotive industry trends and product knowledge.
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Qualifications:

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  • A minimum of 1 year of experience as a Service Advisor in an automotive dealership setting is preferred.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Familiarity with basic automotive systems and repairs.
  • The ability to work in a fast-paced, team-oriented environment.
  • Proficient computer skills for documenting service details and estimates.
  • A high school diploma or equivalent; additional automotive training or certification is a plus.
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Compensation: The estimated salary range is $55,000 - $65,000 per year, depending on experience.

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Benefits:

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  • Paid time off (PTO) for vacation, personal, and sick days.
  • Matching contribution to your 401K retirement savings plan.
  • Employee discount on vehicle purchases, servicing, and parts.
  • Medical, dental, and vision insurance coverage for you and your eligible dependents.
  • Life insurance for added peace of mind.
  • Certified DailyPay partner.
  • Employee Assistance Program.
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