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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.
Key Responsibilities- Provide excellent customer service, ensuring a positive shopping experience for all customers
- Answer questions about our products, including paint and paint-related products
- Recommend solutions to meet customers' needs, while consistently meeting sales goals
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment, including stock shelves and displays
- Assist with inventory control, including receiving and stocking merchandise
- Participate in visual merchandising, including setting up displays and maintaining store appearance
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
- Must be willing to work a variety of shifts, including evenings and weekends
- Valid driver's license
- High school diploma or equivalent
- Previous experience in retail, customer service, or sales
- Ability to read, write, comprehend, and communicate in multiple languages
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest quality products and services, while maintaining a safe and inclusive work environment.