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Customer Service Representative

1 month ago


Wichita, Kansas, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Answer questions about our products, including paint and paint-related products
  • Recommend solutions to meet customers' needs, while consistently meeting sales goals
  • Process sales transactions accurately and efficiently
  • Maintain a clean and organized store environment, including stock shelves and displays
  • Assist with inventory control, including receiving and stocking merchandise
  • Participate in visual merchandising, including setting up displays and maintaining store appearance
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in retail, customer service, or sales
  • Ability to read, write, comprehend, and communicate in multiple languages
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest quality products and services, while maintaining a safe and inclusive work environment.