Customer Service Representative

2 weeks ago

Wichita, Kansas, United States MCI Military Recruitment Full time
Customer Service Representative Job Description

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Upsell and cross-sell products and services to customers
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction and sales targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic computer skills and knowledge of CRM software

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training program and ongoing support
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to our website.

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