Customer Service Representative

4 weeks ago

Wichita, Kansas, United States MCI Military Recruitment Full time
Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.

Key Responsibilities:

  • Handle inbound customer inquiries in a timely and professional manner
  • Resolve customer issues and concerns in a fair and efficient manner
  • Utilize knowledge base and training to accurately answer customer questions
  • Follow all required scripts, policies, and procedures
  • Work collaboratively with the team to achieve customer satisfaction and resolution

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite
  • Ability to type swiftly and accurately

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.

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