Customer Service Manager
4 days ago
At Hobby Lobby, we are seeking a highly skilled Customer Service Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.
Responsibilities- Provide excellent customer service and resolve customer complaints in a timely and professional manner
- Manage store operations, including scheduling, inventory management, and visual merchandising
- Lead and develop a team of customer service representatives to ensure excellent customer service and high sales performance
- Assist with training and development of new employees
- Monitor and maintain store appearance and ensure a clean and safe shopping environment
- Excellent customer service skills and ability to work in a fast-paced retail environment
- Basic computer skills and ability to learn new software
- Desire to learn and grow with the company
- Trustworthy and dependable with a strong work ethic
- Previous work experience in retail or customer service
- Competitive wages and benefits package
- Medical, dental, and prescription benefits
- 401(k) program with company match
- Paid vacation and personal paid time off
- Employee discount and flexible spending plan
- Life insurance and long-term disability insurance
Hobby Lobby is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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