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Customer Service Representative

2 months ago

Kahului Hawaii, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Sell the Massage Envy Wellness Program and encourage homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
Requirements
  • High school diploma or equivalent required
  • Previous sales experience preferred
  • Critical thinking skills with excellent math and computer skills
  • Ability to multitask and work in a fast-paced environment
  • Great people skills and ability to establish positive relationships with guests and team
What We Offer
  • Competitive hourly rate of $16.00-$20.00
  • Commission pay
  • Consistent schedule
  • Advancement opportunities
  • Training to help you grow and refine your skills
  • Medical benefits
  • 401k program
  • Paid vacation
  • Mental health days
  • Discount on services and products