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Medical Office Coordinator

1 month ago


Maryville, Tennessee, United States Urgent Team Full time
About Urgent Team

Urgent Team is a leading provider of urgent and family care services in the Southeast. Our centers offer a range of healthcare services, including treatments for injuries and illnesses, occupational health, and wellness care. We are committed to providing quality and affordable healthcare to our patients.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files, and providing support to patients and medical staff. This is a full-time position with a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend.

Key Responsibilities

Welcome all patients and visitors by greeting them in person, answering inquiries, and directing them through the registration process.
Answer multi-line phones, file documents, fax, scan, and complete daily patient callbacks.
Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
Collect all insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
Maintain a neat and clean work environment and professional appearance.
Adhere to all relevant health and safety procedures.

Requirements

High school diploma or equivalent
Knowledge of basic computer software and the ability to learn electronic medical records
Prior experience in a medical office setting

Benefits

Full-time benefits include competitive salary, medical, dental, and vision options, retirement savings plans, paid time off, and more. PRN benefits include competitive salary, 401K plan with company contribution, no-cost office visits, and generous discounts on billable services.