Guest Experience Representative
5 days ago
Job Title: Guest Experience Representative
About the Role:
As a Guest Experience Representative at Smashburger, you will play a key role in ensuring that every guest has a positive and memorable dining experience. Your primary responsibility will be to provide exceptional customer service, handle guest complaints, and maintain a clean and welcoming environment.
Key Responsibilities:
- Provide gold standard customer service to every guest
- Handle guest complaints in a professional and courteous manner
- Maintain a clean and welcoming environment, including cleaning and sanitizing surfaces and equipment
- Participate in daily opening and closing procedures, including restocking supplies and preparing for the next shift
About You:
- Estimated salary: $22,000 - $32,000 per year
- Must be available to work varying shifts, including evenings and weekends
What We Offer:
- Competitive hourly rate
- Opportunities for career advancement
- Collaborative and dynamic work environment
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