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Office Assistant

2 months ago

Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

The File Room Clerk is responsible for managing the front counter to provide exceptional service to patients, internal employees, and external facilities for all image requests. This role involves managing fax requests, burning CDs, and releasing information in EPIC. The ideal candidate will respond to all requests for imaging, reports, and CDs in a timely and professional manner.

The File Room Clerk will operate the RIS system to locate imaging reports for printing or faxing. Additionally, this role involves answering telephones, taking messages, and transferring calls to the correct areas within the Image Library team.

Key Responsibilities:
  • Manage the front counter to provide excellent service to patients and internal employees
  • Process fax requests and burn CDs as needed
  • Release information in EPIC
  • Operate the RIS system to locate imaging reports
  • Answer telephones and take messages
  • Transfer calls to the correct areas within the Image Library team
Requirements:

To be considered for this role, you must meet the following minimum qualifications:

  • No education or experience requirements
Work Schedule:

This role is a 40-hour work week with rotating shifts, Monday through Friday. Overtime may be required based on operational need.

Message to Applicants:

Please note that the NYS Department of Civil Service has expanded the NY HELPS Program, which suspends the NYS Civil Service Exam requirements for the Office Assistant 1 title.

Position Status:

This is a various position.

Salary:

The salary for this role is $35,177.

Recruitment Office:

This role is managed by the Human Resources department.

Executive Order:

Pursuant to Executive Order 161, no State entity is permitted to ask or mandate that an applicant provide their current compensation or prior compensation history until a conditional offer of employment is extended.