MDA NOC Network Specialist

1 week ago


Provo, Utah, United States Trace Systems Full time
Job Title: MDA NOC Technician

Trace Systems is seeking a highly skilled MDA NOC Technician to join our team. As a key member of our network operations team, you will be responsible for monitoring and troubleshooting the Ground-based Midcourse Defense Communications Network (GCN) to provide network services in support of the Ballistic Missile Defense System (BMDS).

Responsibilities:
  • Monitor and troubleshoot network devices such as Juniper Routers and transport devices such as Multi-Service Provisioning Platform (MSPP), Promina, Optical Digital Cross-Connect (ODXC), Ciena CoreStream and 6500, ADTRAN, and SafeNet encryptors.
  • Provide services over long-haul connections using technologies such as Time Division Multiplexing (TDM) and Dense Wavelength Division Multiplexing (DWDM).
  • Use network monitoring tools such as Cisco Prime Optical, Cisco Transport Controller, IBM Netcool, and Sycamore SilvX to identify and resolve network issues.
  • Collaborate with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.
Qualifications:
  • An active, in-scope US Government issued Secret clearance.
  • US Citizenship is required due to the nature of the work and US Government requirements.
  • A minimum of two year's of working knowledge of Remedy Global Ticket Management System.
  • Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM.
  • Basic knowledge of IP circuits and routers.
  • DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.).
Desired Qualifications:
  • The ability to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents.
  • Advanced troubleshooting and network analysis skills to determine points of impact for outages and maintenance actions not coordinated with DISA.
  • The ability to execute alt-route actions on high priority circuits with very short turnaround time to avoid mission failures due to lost link conditions on flight control circuits, loss of PED quality video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and weather data.
About Trace Systems:

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems. Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression.



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