Telecom Network Specialist
3 hours ago
Infosys is seeking a highly skilled Telecom Engineer to join our team. As a key member of our organization, you will be responsible for providing technical expertise, troubleshooting incidents, and performing day-to-day operational activities independently.
Key Responsibilities:
- Assist in telecom administration activities and impact analysis on existing Data center, Network, Telecom, and Security Infrastructure.
- Perform telecom-related change management and problem management, technology currency initiatives, and address security vulnerabilities related to network and telecom.
- Ensure high-quality, timely, and compliant execution of all telecom-related activities.
Requirements:
- Bachelor's degree or foreign equivalent required from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of every year of education.
- At least 4 years of Information Technology experience.
- Experience in Cisco voice networks and VOIP support.
- At least 2 years of experience in Cisco Voice and UCCE administration and maintenance.
- Experience in Verint Maintenance & Support.
- Experience with network management and monitoring tools such as SolarWinds and Cisco.
Preferred Qualifications:
- Experience in Routing and Switching.
- Knowledge of call center technologies, ConvergeOne platform.
- Willingness to work in production support and on-call rotation for support of systems outside of normal business hours, including weekends.
- Strong communication and analytical skills.
- Ability to work in a team environment with diverse stakeholders.
- Experience and desire to work in a Global delivery environment.
Additional Requirements:
- Physical handling of telecom equipment across the premises, including the datacenter.
About Infosys:
Infosys is a global leader in consulting, technology, and outsourcing solutions. We help clients navigate their digital transformation and create a better future for people and organizations.
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