Customer Service Ambassador

6 days ago


Harrisburg, Pennsylvania, United States Avflight Full time

**Job Overview:**

At Avflight, we are seeking a highly skilled Customer Service Representative to join our team. As the first point of contact for customers arriving at our facility, this role requires exceptional communication skills and the ability to provide professional service and solutions.

**Responsibilities:

  • Customer Interaction: Provide superior customer service to crew members and passengers, responding to requests and resolving any issues in a timely and professional manner.
  • Service Coordination: Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, and other related services.
  • Transaction Processing: Process sales transactions, closeout and balance daily inventory, fuel tickets, and meter sheets accurately and efficiently.

**Requirements:

  • Education and Experience: High school diploma or GED; 18 years or older; hotel/hospitality/customer service experience preferred.
  • Skills and Abilities: Comfortable learning multi-line phone system, email, filing, faxing, and computer skills including Microsoft products; valid driver's license required.
  • Physical Demands: Able to lift 20 lbs and carry up to 10 lbs; frequent sitting, standing, bending, reaching.

**Salary Range: $25,000 - $35,000 per year**



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