Customer Experience Ambassador

4 days ago


Harrisburg, Pennsylvania, United States John Sparks - State Farm Agent Full time
Customer Experience Ambassador Opportunity

We are seeking a highly motivated Customer Experience Ambassador to join our team at John Sparks State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.

Your primary focus will be on resolving customer inquiries and providing policy information in a timely and efficient manner. You will work closely with other agency team members to ensure seamless communication and coordination.

A successful candidate will possess strong communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively.

We offer a competitive salary of $55,000 - $70,000 per annum, depending on experience. Benefits include bonus-based performance, paid time off, and a signing bonus.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Licensed in PA to sell and service Property & Casualty Insurance.


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