International Client Solutions Specialist

4 weeks ago

New York, New York, United States iCapital Full time
About the Role

iCapital is seeking a highly motivated and experienced Business Development professional to join the International Client Solutions team. This team will partner with the US Relationship Management team to develop and manage global relationships with iCapital's largest clients and prospects within the Asset Management and General Partner community.

Responsibilities
  • Understand iCapital's existing onshore and offshore manufacturing and technology-focused offerings across Canada, LATAM, EMEA, and APAC, and identify new opportunities with prospects and existing clients using a consultative approach to client engagement.
  • Identify and drive product offerings in new international markets based on market analysis and consultation with clients about their current and future strategic initiatives.
  • Coordinate internally with Product Development functions globally to ensure clients receive an efficient and consistent global experience, serving as a point of escalation when issues arise.
  • Respond to inbound inquiries and vet opportunities.
  • Cross-sell iCapital offerings such as Portfolio Allocation (Architect), Model Portfolios, and Education.
  • Identify, prioritize, and drive new opportunities with our existing client base, aligning closely with our Client Management team and other specialists within our organization.
  • Highlight iCapital's fund creation and technology capabilities in one-on-one and group settings, including industry conferences.
  • Provide detailed pipeline updates and reports to be shared with company management, Client Management teams, and other interested internal stakeholders.
  • Communicate feedback from clients and prospects within the organization to improve delivery of solutions and the overall client experience and enhance competitiveness.
  • Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams on client launches and strategic initiatives.
Qualifications
  • 10-15+ years of experience in a business development/relationship management capacity; international experience is preferred.
  • 10-15+ years of experience working within financial services or the financial technology industry; international experience is preferred.
  • Comprehensive understanding and experience at the intersection of Private Asset Management and Wealth Management.
  • Strong knowledge of the Alternative Investments industry and key stakeholders; admins, transfer agents, custodians.
  • Command of the evolving private fund offering landscape, including the expanding set of registered, evergreen private asset funds across different asset classes.
  • Able to deliver a complex and varied product set and/or a technology product offering to Enterprise clients.
  • Strong track record of building and maintaining client relationships with key decision makers.
  • Experience working in a dynamic and fast-paced entrepreneurial environment.
  • Excellent verbal and written communication skills.
  • Strategic mindset and able to work independently.
  • Demonstrated client service skills with key stakeholders and clients.
Benefits

iCapital offers a comprehensive benefits package, including a competitive salary range of $190,000 to $230,000, equity for all full-time employees, an annual performance bonus, and a generous benefits package, including an employer-matched retirement plan, subsidized healthcare, parental leave, and unlimited paid time off (PTO).

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer, committed to diversity and inclusion in the workplace.

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