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HVAC/R Branch Manager

2 months ago

Lafayette, Louisiana, United States CoolSys Full time
About the Role

We are seeking an experienced HVAC/R Branch Manager to lead our commercial service team. As a key member of our management team, you will be responsible for overseeing the daily operations of our service department, ensuring customer satisfaction, and driving business growth.

Key Responsibilities
  • Lead a team of HVAC/R technicians to provide exceptional service to commercial customers
  • Develop and implement strategies to improve service efficiency, quality, and customer satisfaction
  • Manage budgets, forecasts, and performance metrics to ensure departmental profitability
  • Collaborate with dispatch, sales, and marketing teams to ensure seamless customer experience
  • Communicate effectively with customers, vendors, and internal stakeholders to resolve issues and drive business growth
Requirements
  • 5+ years of experience in HVAC/R service management, preferably in a commercial setting
  • Proven track record of driving business growth, improving service efficiency, and increasing customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
What We Offer

As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.