IT Operations Manager

5 days ago


Lafayette, Louisiana, United States gpac Full time
Job Title: IT / Operations Manager

We are seeking a highly skilled IT/Operations Manager to join our team. In this role, you will be responsible for managing and maintaining CRM and Core software systems, as well as working closely with various departments to ensure smooth operations.

Key Responsibilities:
  • Define, deploy, and lead systems/applications and technical infrastructure operations to support clients and applications.
  • Identify and correct CRM, Core Software issues between branches and manage/maintain network system.
  • Review and manage department and bank policies and procedures ensuring compliance with regulations.
  • Work with and assist Chief Operations Officer with daily operations to ensure tasks are completed and processes are followed in compliance.
  • May help test, debug, analyze, and document environment components.
  • Develop and recommend technical strategies and solutions to maintain and/or expand service levels.
  • Lead/contribute to the project management processes conduct pre and post-implementation reviews.
Requirements:
  • Able to manage and mentor a team of up to 10 directly.
  • Travel between branches for any software or technical issues.
  • Some knowledge in BSA/Compliance is suggested.
  • Be competent with computer technology and software.
  • 2+ years' experience required.

Qualified applicants may apply directly or send resume to GPAC, an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused, and realize that our value is in our ability to deliver the right solutions at the right time.


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