Client Solutions Specialist

1 week ago


Aliso Viejo, California, United States Marsh & McLennan Companies Full time
About the Role

We are seeking a highly skilled and experienced Client Service Executive to join our team at Marsh & McLennan Agency. In this role, you will be responsible for managing client accounts and overseeing ongoing account service activities.


Main Responsibilities

The primary responsibilities of this position include:

  1. Client Relationship Management: Develop and maintain strong relationships with clients, understand their needs and preferences, and provide exceptional customer service.
  2. Account Management: Oversee ongoing account service activities, including preparation of monthly production and activity reports, management/ collection of receivables, and coordination of activities on accounts.
  3. New Business Development: Identify and pursue opportunities for new business development and proposals, working closely with Client Sales Executive to develop and execute plans.
  4. Renewal Process: Manage the entire renewal process, from initiation to completion, ensuring timely and effective delivery of services to clients.
  5. Team Leadership: Lead and motivate a team of professionals to achieve excellent results, focusing on quality, efficiency, and customer satisfaction.

Salary and Benefits

We offer a competitive salary range of $84,700 - $180,800, determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives and a comprehensive benefits package that includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs, employee assistance programs, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.


About Us

Mars h & McLennan Agency is a leading insurance brokerage firm dedicated to providing exceptional service to our clients. We offer a dynamic and supportive work environment that fosters growth and development, and we are committed to helping our employees achieve their full potential.


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