Client Relations Associate

3 weeks ago


Moreno Valley, California, United States Viper Marketing Full time

Job Title: Client Relations Associate

Job Summary: We are seeking a highly motivated and results-driven Client Relations Associate to join our team at Viper Marketing. As a Client Relations Associate, you will be responsible for establishing and maintaining long-lasting business relationships with our clients, identifying and resolving client issues, and providing exceptional customer service.

Key Responsibilities:

  • Establish and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  • Identify and resolve client issues in a timely and professional manner.
  • Provide exceptional customer service to clients, responding to their inquiries and concerns in a prompt and courteous manner.
  • Collaborate with the sales team to ensure seamless communication and coordination with clients.
  • Document client information and ensure accurate and timely submission of client data.

Requirements:

  • High school diploma or equivalent required.
  • Bachelor's degree in business administration, communications, marketing, or related field preferred.
  • 1-3 years of experience in client relations, customer service, hospitality, sales, or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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