Retail Store Associate
4 weeks ago
This is a part-time position that plays a crucial role in the success of our retail stores. As a store associate, you will work closely with customers to understand their needs and provide solutions. You will be responsible for resolving customer concerns, maintaining a high level of customer satisfaction, and staying up-to-date with product features and store standards.
Key Responsibilities- Provide excellent customer service and ensure high levels of customer satisfaction
- Determine customer needs and present appropriate products and services
- Build trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently
- Meet sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull products from the sales floor or warehouse
- Tint and mix products to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends
- If internal to Sherwin-Williams, must have received at least a "meets expectations" rating on your most recent performance appraisal
- If internal to Sherwin-Williams, must have completed all HR Cloud eLearning courses required for your current position
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
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Retail Store Associate
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Store Associate
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