Client Service Associate

3 days ago


Moreno Valley, California, United States Instep CA Group Full time

Job Title: Client Service Associate

Job Summary: We are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Instep CA Group. As a Client Service Associate, you will be responsible for providing exceptional customer service to our clients, executing sales presentations, and collaborating with other teams to maintain efficiency and improve business practices.

Key Responsibilities:

  • Support client goals by executing sales presentations and providing excellent customer service
  • Partner with other teams to identify and document exceptions to standard processes
  • Troubleshoot customer inquiries using client information to ensure a smooth sales process
  • Collaborate with office departments to maintain efficiency and improve business practices

Qualifications:

  • High School Diploma or GED required; College degree or equivalent experience preferred
  • Multi-task and prioritize required
  • Ability to handle multiple projects/tasks at a time
  • Excellent oral and written communications skills, particularly in a phone or email context

About Instep CA Group: Instep CA Group is a dynamic and growing company that values innovation and customer satisfaction. We offer a collaborative and supportive work environment that encourages professional growth and development.



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