Rental Equipment Specialist
1 week ago
**Job Summary**
Big Bear Mountain Resort is seeking a skilled Rental Equipment Specialist to join our team at Snow Valley. As a key member of our rental team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.
**Responsibilities**
- Assist guests with all aspects of the equipment rental process, including providing information on available products and performing basic maintenance on rental equipment.
- Provide professional and friendly service to guests, even in challenging situations.
- Work flexible schedules, including weekends and holidays, to meet the needs of our guests.
**Requirements**
- At least 16 years old.
- Ability to handle stressful situations while maintaining a professional attitude.
- Basic computer skills and mechanical aptitude.
- Capacity to read, understand, and comply with documents such as guest policies and procedure manuals.
**Perks and Benefits**
- Free season pass.
- Lift tickets for friends and family.
- Discounted lift tickets at Ikon Pass partner resorts.
- Food and beverage discounts.
- Free staff ski and snowboard lessons.
- Exclusive employee and family events.
**About Big Bear Mountain Resort**
Big Bear Mountain Resort is a year-round destination for outdoor enthusiasts, offering world-class skiing, snowboarding, and mountain biking. Our resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County, and 150 miles from San Diego.
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