Operations Consultant II
1 week ago
We are seeking a highly skilled Operations Consultant II to join our team at Permanente Dental Associates. As an Operations Consultant II, you will provide administrative, process improvement, and project management support to our dental office operations.
Key Responsibilities:
- Provide ongoing administrative support to dental office operations
- Develop and implement process improvements to enhance practice management and care delivery processes
- Serve as a technical and procedural knowledge resource to the PDA Clinical Operations Team
- Coordinate meetings, travel, and events as needed
- Manage and maintain filing systems and confidential information
- Develop and prepare meeting materials, calendars, and reports
- Work independently and as part of a small team to achieve goals and objectives
Requirements:
- High School diploma and 3+ years' experience in a dental operations role
- Excellent phone skills, note taking, and meeting coordination skills
- Strong MS Office suite skills and ability to problem solve in a customer service manner
- Ability to work with and maintain confidential information
- Proficiency in data entry, coordination of multiple projects, and ability to organize and report data in useful formats
Preferred Qualifications:
- A.A. degree in business, Project Management, or a closely related field
- Experience working in a dental office in a clinical or administrative capacity
- Project management and process improvement experience
- Dental terminology and Epic Electronic Health Records experience
Benefits:
- Competitive salary range: $60,000-$70,000
- Quarterly bonuses and annual incentive compensation payment
- Medical, dental, vision, alternative care, supplemental medical, and life insurance
- AD&D coverage, short-term and long-term disability insurance
- 401(k) plan with generous employer contribution
- 8 paid holidays and over 10 hours of PTO each month
- Four weeks of paid parental leave and annual benefit reimbursement pool
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