Resident Support Specialist

1 week ago

Winter Garden, Florida, United States The Mansions at Alpharetta Full time

At The Mansions at Alpharetta, we prioritize the holistic wellbeing of our residents and are committed to delivering exceptional care and service. Join us in our mission to enhance lives within this vibrant community and supportive work environment.

As a recognized Great Place to Work, we proudly offer eligible team members:

  • Comprehensive Medical, Dental, and Vision benefits
  • Company-sponsored Life Insurance and Optional Disability Coverage
  • Paid Time Off and Holidays
  • 401(k) Retirement Savings Plan
Become a valued member of our thriving culture. Position Overview

The Wellness Associate will report to the Wellness Director and the Wellness Manager, providing essential services and care tailored to each Resident's individual Service Plan.

Key Responsibilities:
  • Assist Residents with daily living activities, including bathing, dressing, eating, toileting, hygiene, and mobility as needed.
  • Monitor each Resident's overall physical and mental health, promptly reporting any changes to the Wellness Director.
  • Maintain an inventory of medical supplies and assist with procurement as necessary.
  • Help coordinate shift coverage in the event of unexpected absences.
  • Support the Wellness Director in developing and managing assignments.
  • Assist in the orientation and onboarding of new Wellness Associates.
  • Respond to Resident emergencies, providing first aid and facilitating appropriate medical follow-up.
  • Help Residents maintain clean and organized living spaces.
  • Attend to Resident needs promptly in response to assistance calls.
  • Support Residents with clothing and laundry needs as directed.
  • Assist with meal selection, service, and feeding as assigned.
  • Participate in assigned activity programs.
  • Maintain accurate records in accordance with policy.
  • Keep files organized as needed.
  • Engage in a minimum of 6 hours of in-service education annually.
  • Perform other duties as assigned.
Compliance and Safety:
  • Adhere to all emergency protocols.
  • Understand and follow all safety policies and procedures.
  • Communicate effectively with the Wellness Director and other staff members.
  • Immediately inform the Wellness Director and/or Wellness Manager of any changes in a Resident's physical or mental health.
Qualifications:
  • Current State Nurse's Aide registration is preferred but not mandatory.
  • Experience and a passion for working with seniors.
  • Able to perform physically demanding tasks, including pushing, bending, and lifting up to 60 pounds.
  • Capable of maintaining positive relationships with Residents, their families, peers, and other staff members.
  • In good physical and emotional health, free from communicable diseases.
Physical Requirements:
  • Physically able to bend and reach.
  • Physically able to push, pull, and lift up to 60 pounds as needed.
  • Physically able to stand for extended periods.
  • May be required to use a Hoyer Lift.
Additional Information:
  • May be required to work weekends and holidays as assigned.
  • May be required to work shifts other than the one for which hired.
  • May be required to work extended hours (up to 16 hours per day).
  • Subject to exposure to infectious waste, diseases, and conditions.
  • May encounter emotionally distressed Residents due to mental health status.
  • Background checks, criminal checks, and drug tests may be required.
  • May be asked to submit to random drug testing during employment.
  • May have their image used in community advertising.
  • May be recorded by devices installed by families in Residents' apartments.

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