IT Systems Specialist

4 days ago


Troy, Michigan, United States Mindlance Full time
Job Title:
IT Trainer

Job Summary:
Mindlance is seeking a skilled IT Systems Specialist to create documentation, instructions, and training materials for Enterprise applications serving multiple groups with user bases of over 1,000 users in the public or private sector.

Key Responsibilities:
Create high-quality documentation, instructions, and training materials for Enterprise applications
Develop user guides, training manuals, and other technical documentation
Collaborate with technical staff and stakeholders to define business and technical processes
Utilize MS Office Suite to produce deliverables
Work with Oracle Analytics tools, Siebel Case Management System, and UPK to build reports and training materials

Requirements:
84 months of experience creating documentation, instructions, and training materials for Enterprise applications
36 months of experience authoring technical documentation
24 months of experience leveraging MS Office Suite
36 months of experience working with technical staff and stakeholders
12 months experience building reports using Oracle Analytics tools
24 months of experience with Siebel Case Management System
12 months of experience using UPK
12 months of configuring and testing calendar integration products
12 months of experience with Oracle SQL
Experience working with the public sector

What We Offer:
Mindlance offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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