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Patient Services Representative

2 months ago

Kearney, Nebraska, United States Catholic Health Initiatives Full time
Job Summary

Catholic Health Initiatives is seeking a skilled and compassionate Clinic Receptionist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.

Responsibilities
  • Perform patient check-in and registration, ensuring accurate and efficient processing of patient information.
  • Answer phone calls and direct them to the appropriate staff member or department.
  • Schedule appointments and manage patient schedules to ensure timely and efficient care.
  • Collect and process patient payments, including copays and deductible amounts.
  • Prepare patient charts and ensure all necessary information is complete and up-to-date.
  • Conduct patient check-out procedures, including pricing services and collecting patient responsibility payments.
  • Perform record filing and retrieval, and assist with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alert patients to any necessary documentation or payment requirements.
  • Follow up with patients regarding missed appointments and send out appropriate communications.
Requirements
  • High school diploma or equivalent required.
  • Knowledge of insurance authorization and billing requirements.
  • Strong customer service and communication skills.
  • Organizational and time management skills.
  • Proficient computer skills.
  • Knowledge of clinic procedures and regulatory requirements.
  • Strong work ethic and high level of professionalism.
  • Ability to work in a fast-paced environment and handle multiple projects simultaneously.
Benefits

Catholic Health Initiatives offers a competitive hourly rate of $14.78 - $20.33, as well as a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.