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Billing and Collections Coordinator
2 months ago
We are seeking a dedicated Accounts Receivable Specialist to join our team at Fawkes IDM. This role is essential in managing our financial transactions and ensuring timely collection of outstanding balances.
Key Responsibilities:- Engage with clients and relevant billing partners to discuss aged receivables.
- Document interactions with clients regarding accounts that exceed expected thresholds.
- Assist in resolving intricate client issues and disputes effectively.
- Follow up with clients to confirm payment timelines, particularly during critical financial periods.
- Conduct thorough evaluations of accounts receivable and work in progress to project cash inflows.
- Deliver regular updates to billing partners and management on account aging and collection progress.
- Facilitate effective communication with billing personnel to ensure invoices align with client specifications.
- Collaborate with billing staff to address any presentation discrepancies in invoices.
- Prepare and ensure account summaries accompany invoices, adhering to client requirements.
- Coordinate with the Billing Supervisor to address early billing needs for clients.
- Manage the distribution of reminder statements efficiently.
- Work alongside cash receipts personnel to guarantee accurate posting of payments and assist with routine client inquiries.
- Provide backup support for cash receipt postings and processing of trust transactions.
- An associate degree or equivalent is preferred, ideally in a business-related field.
- A minimum of 5 years of experience in accounts receivable or collections, preferably within a legal environment.
- A solid understanding of accounts receivable processes and customer service principles is essential.
- This position requires a commitment to being onsite at least two days each week.
