Sales and Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.
Key Responsibilities- Provide outstanding customer service and ensure that every client feels valued and understood.
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
- Support clinic flow by greeting clients, scheduling services, answering questions, and addressing any concerns.
- Help grow and retain a client base both in-person and through outreach efforts.
- High school diploma or equivalent required.
- Previous retail or sales experience preferred.
- Critical thinking skills, excellent math and computer skills, and the ability to multitask.
- Great people skills and the ability to establish positive relationships with guests.
- Supporters of total body care with a general knowledge of massage and skin care services.
- Competitive base pay, plus bonuses and commissions.
- Paid time off for full-time employees.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
- A free or discounted massage, skincare, or stretch service each month.
- Employee discounts on products.
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