Casino Floor Host

4 days ago


Bristol, Virginia, United States Hard Rock Hotel & Casino Bristol Full time

The Hard Rock Hotel & Casino Bristol is currently looking for a Customer Service Representative to join their team. This role plays a crucial part in delivering exceptional guest experiences and upholding the company's high standards.

Estimated Salary: $30,000 - $40,000 per year

About the Job:

This full-time position involves working variable shifts, including evenings, weekends, and holidays. The successful candidate will be an energetic and enthusiastic individual with excellent communication skills and the ability to multitask effectively.

Key Responsibilities:

  • Presents an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Be flexible to work varying shifts and time schedules as needed.
  • Ability to communicate effectively with all levels of employees and guests.
  • Use a cash register.
  • Distinguish between different denominations of currency and make correct change.
  • Read ticket totals, total credit vouchers and log checks.

Qualifications:

  • Excellent customer service skills.
  • Basic mathematical skills.
  • Knowledge of basic computer systems and software.


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