Help Desk Specialist

2 weeks ago


Chicago, Illinois, United States Kelly Services, Inc. Full time
Help Desk Representative

Kelly Services, Inc is seeking a skilled Help Desk Representative to join their team.

Key Responsibilities:
  • Provide technical support to users via phone, email, or chat
  • Troubleshoot and resolve software and hardware issues
  • Document and track user interactions and solutions
  • Assist with system setup and configuration
  • Escalate complex problems to higher-level support

As a Help Desk Representative, you will play a critical role in ensuring the smooth operation of our systems and providing exceptional customer service.

Requirements:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of computer systems and software

Kelly Services, Inc is an equal opportunity employer and welcomes applications from diverse candidates.


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