Patient Access Service Representative Lead
2 days ago
At Froedtert Health, we're committed to delivering exceptional patient care and innovative medical research. As a Patient Access Service Representative, you'll play a vital role in our team's success.
About the Role:
We're seeking a highly organized and customer-focused individual to join our team. As a Patient Access Service Representative, you'll be responsible for:
• Greeting and registering patients
• Verifying and updating demographic information
• Collecting monies for copays, supplies, and services rendered
• Balancing daily cash collections
• Obtaining patient signatures
• Assisting patients with ancillary appointment scheduling and forms
• Scheduling, canceling, and rescheduling patient appointments
• Answering and directing telephone calls
Requirements:
We're looking for a candidate with a minimum of 1 year of prior experience as a receptionist/assistant or customer service field. Previous experience in a healthcare setting is preferred. Two years of experience as a receptionist/assistant or work in a customer service field is preferred.
What We Offer:
Froedtert Health offers a comprehensive benefits package, including medical, dental, vision, life insurance, short and long-term disability, and a 403b retirement plan. We also offer paid time off, growth opportunities, and a variety of perks and benefits to support your well-being and career development.
About Us:
The Froedtert & Medical College of Wisconsin health network is a partnership between Froedtert Health and the Medical College of Wisconsin. We're committed to delivering exceptional patient care, innovative medical research, and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center, engaged in thousands of clinical trials and studies.
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