Medical Support Specialist
2 days ago
Location: Golden Valley, Minnesota
Hourly Rate: $26.00 (based on years of experience)
Salary Range: $41,600 - $54,080
Shift Type: Days
Shift Times: 8:00 AM - 5:00 PM, Monday - Friday, 80 Hours Per Pay Period
Job Overview:The Medical Support Specialist will manage customer flow throughout the clinic and assist providers in the management and treatment of patients from diverse backgrounds and all age groups. The Medical Support Specialist's role focuses on collaborative, supportive, and delegated tasks as defined by the Minnesota Board of Nursing and the Minnesota Board of Medical Practice. The Medical Support Specialist will work closely with the Clinic Supervisor, Clinic Manager, and Providers to meet customer care goals and ensure smooth clinic operations.
Clinical Care Responsibilities:- Assist with rooming processes, immunizations, injections, and other medications as directed by the provider.
- Perform laboratory specimen collection, phlebotomy, and clinic laboratory tests.
- Provide telephone support and facilitate communication between customers and providers.
- Assist with prescription refills and perform x-ray duties (if certified).
- Support front desk/check-in operations.
- Order and stock clinic supplies.
- Assist with prior authorizations and other administrative tasks as needed.
- Maintain adherence to Corporate Code of Conduct and protect patient privacy.
- Demonstrate proficiency in the required skills and maintain skill development as necessary.
- Take direction from the Clinic Supervisor, Clinic Manager, Physicians, and Registered Nurse.
- High School graduate or equivalent (i.e. GED) required.
- Graduate of an accredited Medical Assistant program required.
- Medical Assistant certification required.
- Current BLS Certification required.
- Previous experience in a clinical setting required.
- Passed x-ray operators examination or willingness to take the exam based on clinic needs.
- Ability to prioritize multiple tasks in an efficient manner.
- Proficient in using computer software applications.
- Travel using a personal vehicle to various local worksites may be required for certain roles.
- Comprehensive health and dental insurance for team members and dependents.
- Life insurance options up to five times the annual salary.
- Short-term and long-term disability plans.
- Health Savings Account (HSA).
- Generous paid time off (PTO) and retirement savings plans with up to a 4% employer match.
- Employee assistance programs, tuition reimbursement, career development programs, and more.
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