Technical Support Specialist
2 weeks ago
Location: Remote (Hybrid)
Duration: Long-term Contract
Important Notes:
- Candidates must be local.
- Remote work is permitted on designated days.
- In-person interviews are required.
- Completion of certification training may be necessary.
Key Responsibilities:
- Offer assistance to end users regarding various technical issues. Investigate, analyze, and resolve technical challenges.
- Respond to requests for technical support via phone, email, and in-person.
- Maintain documentation, track, and monitor issues to ensure prompt resolution.
- An associate degree in a relevant field and a minimum of one year of related experience may be required.
- Familiarity with standard concepts, practices, and procedures in the technical support domain.
- Follow established guidelines and instructions to perform job functions.
- Primary responsibilities typically do not necessitate independent decision-making.
- Answer support center calls in a courteous, helpful, and professional manner.
- Create support tickets and provide assistance once adequately trained.
- Set up new user accounts according to established procedures, deactivate accounts as needed, and update information in the system based on provided data.
- Manage assigned support tickets and assist in ticket distribution among team members.
- Strong customer service orientation is essential, with a focus on resolving user issues primarily through phone and in-person interactions.
- Skilled in asking relevant questions to enhance user support with processes and procedures. Team collaboration is crucial.
Required Qualifications:
- Proficiency in TCP/IP
- Experience with various Windows operating systems
- Familiarity with Service Desk Ticketing Systems
- Knowledge of Adobe Acrobat
- Strong verbal and written communication skills
- Ability to learn quickly
- Team-oriented mindset
- Experience with Active Directory
- Proficient in Microsoft Office Suite
-
Technical Support Specialist
2 weeks ago
Golden, Colorado, United States ClientSolv Full timeCompany Overview: ClientSolv Technologies is a reputable IT solutions provider serving a wide range of clients, including large corporations, government entities, and small to medium-sized enterprises. Position: Technical Support Specialist Location: Golden, CO Duration: 6-month contract Schedule: Monday-Thursday onsite, Friday remote work Key...
-
Technical Support Specialist
2 weeks ago
Golden, Colorado, United States ClientSolv Full timeCompany Overview ClientSolv Technologies is a leading IT solutions provider with extensive experience catering to a diverse clientele, including Fortune 1000 companies, public sector entities, and small to medium-sized businesses. As a certified woman-owned business, we take pride in our commitment to excellence and innovation in the IT sector. Position...
-
Technical Support Specialist
2 weeks ago
Golden, Colorado, United States ClientSolv Full timeCompany Overview: ClientSolv Technologies is a reputable IT solutions provider serving a wide range of clients, including large corporations, government entities, and small to medium-sized enterprises. Position: IT Help Desk Technician Location: Remote/Onsite Duration: Contractual engagement Schedule: Hybrid work model Key Responsibilities:Deliver technical...
-
Senior Technical Training Specialist
1 week ago
Golden, Colorado, United States Crescens Full timeJob Title: Senior Technical Training Specialist Location: Golden, CO Duration: 3+ Months (Hybrid) Candidate Must Be Local with onsite one day/week Job Overview We are seeking a dedicated professional to assist in the design, development, distribution, and execution of technical training materials across various formats, including articles, classes (both...
-
IT Support Specialist
2 weeks ago
Golden, Colorado, United States Colorado School of Mines Full timeJoin Our Innovative IT Support Team Become an essential member of the IT Support team at Colorado School of Mines, where you will contribute significantly to providing exceptional technical assistance within a prestigious STEM institution. As an IT Support Specialist, you will serve as the primary resource for both remote and in-person technical assistance,...
-
On-Site Service Specialist
2 weeks ago
Golden, Colorado, United States Technical Safety Services Full timeAbout Us:The TSS Family of Companies stands as one of the premier independent providers of laboratory and hospital services throughout the United States. Our clientele includes top-tier life sciences and healthcare organizations, as well as esteemed research institutions. We excel in delivering environmental monitoring solutions alongside testing,...
-
Traveling CT Imaging Specialist
2 weeks ago
Golden, Colorado, United States Healthcare Support Full timePosition Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 10-hour evening shiftsEmployment Type:TravelQualifications:To be considered for this role, candidates must possess:ARRT...
-
Traveling CT Imaging Specialist
1 week ago
Golden, Colorado, United States Healthcare Support Full timePosition Overview:Healthcare Support is actively seeking a skilled traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalDuration: 12 weeksHours: 40 hours per weekShift: 8 hours, daysEmployment Type:TravelQualifications:To be considered for this role, candidates must possess:ARRT...
-
Operations Support Coordinator
2 weeks ago
Golden, Colorado, United States Lerch Bates Full timeBusiness Operations SpecialistJob Overview: Lerch Bates is seeking a detail-oriented Business Operations Specialist to deliver administrative assistance across various teams. The successful candidate will possess a keen eye for detail and the capability to juggle multiple responsibilities efficiently. If you have a solid foundation in administrative...
-
Educational Support Specialist
2 weeks ago
Golden, Colorado, United States Bridgeline Staffing Full timeBridgeline Staffing is looking for a dedicated Educational Support Specialist to become a vital part of our educational team. We value individuals who are enthusiastic about fostering student growth and development, possess strong interpersonal skills, and can effectively collaborate with educators and school personnel.Key Responsibilities:Provide...
-
Hybrid IT Support Specialist
2 weeks ago
Golden, Colorado, United States Goldstone Partners Inc Full timePosition OverviewAs a vital contributor to our organization, you will oversee and enhance our technological frameworks while delivering assistance to your colleagues. The ideal candidate will possess a minimum of 3 years of experience with the Microsoft technology stack, proficient in both Windows and MacOS, alongside foundational network management skills....
-
Special Education Support Specialist
2 weeks ago
Golden, Colorado, United States Jeffco Public Schools - Colorado Full timePosition Overview: As a Special Education Support Specialist, you will play a vital role in providing educational and behavioral assistance to students with significant needs. This position requires close collaboration with special education instructors to execute Individualized Education Plans (IEPs) and behavior intervention strategies. Benefits of the...
-
Classroom Support Specialist
2 weeks ago
Golden, Colorado, United States Focused Staffing Full timeOverviewPosition: Classroom Support SpecialistWork Hours: 4 hours dailyPay Rate: Up to $25/hourAssist educators and learners within the educational environment. Perform light administrative tasks. Supervise outdoor activities and provide support during excursions as necessary.Key Responsibilities:• Collaborate with small groups of learners to reinforce...
-
Family Engagement Specialist
2 weeks ago
Golden, Colorado, United States Pathways Health and Community Support, LLC. Full timeFlexible Work Schedule: Enjoy the freedom of creating your own schedule while working 20 or more hours per week.As a Part-Time Family Engagement Specialist, you will have the opportunity to design a flexible timetable that accommodates evenings and weekends, facilitating visits in various settings including client homes, community locations, or our...
-
Full-Time Educational Support Specialist
3 days ago
Golden, Colorado, United States Amergis Full timeJob SummaryAmergis is seeking a highly motivated and dedicated Full-Time Educational Support Specialist to join our team. As a key member of our special education department, you will play a vital role in supporting students with instructional and behavioral needs.Key ResponsibilitiesImplement IEP objectives, including math, reading, speech, and independent...
-
Travel Imaging Specialist
5 days ago
Golden, Colorado, United States HealthCare Support Full timeHealthcare Support is seeking a skilled travel CT Technologist to join their team in a dynamic and challenging environment. Job Summary: Specialty: Computed Tomography (CT) ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelPerks: 4x10 evening shifts, ARRT (CT), BLS, 2+ years of experience About the Role: As a travel CT Technologist, you...
-
Traveling CT Imaging Specialist
2 weeks ago
Golden, Colorado, United States Healthcare Support Full timeHealthcare Support is currently seeking a Travel CT Technologist for an exciting opportunity.Position OverviewThe ideal candidate will possess a strong background in CT imaging and be ready to take on travel assignments.Key Responsibilities & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 40...
-
Full-Time Educational Support Specialist
5 days ago
Golden, Colorado, United States Amergis Full timeJob SummaryAmergis is seeking a highly motivated and dedicated Full-Time Educational Support Specialist to join our team. As an Instructional Assistant - Special Education, you will play a vital role in supporting students with instructional and behavioral needs in a dynamic and inclusive educational environment.Key ResponsibilitiesAssist students with...
-
Traveling CT Imaging Specialist
2 weeks ago
Golden, Colorado, United States Healthcare Support Full timePosition Overview: Healthcare Support is actively seeking a traveling CT Technologist for an exciting opportunity.Job Details & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksWork Schedule: 40 hours per weekShift: 10-hour evening shiftsEmployment Type: TravelQualifications: ARRT (CT), BLS, and a minimum of 2...
-
Golden, Colorado, United States Belmar Pharmacy Full timeJob SummaryWe are seeking a highly skilled and experienced Pharmacist to join our team at Belmar Pharmacy. As a Pharmacist - Customer Experience Specialist, you will be responsible for providing exceptional customer service to our patients and customers, while also ensuring the highest level of patient care and safety.Key ResponsibilitiesCustomer Service:...