Customer Service Representative

2 days ago


Salt Lake, Utah, United States Slice of Utah, LLC Full time
Job Title: Customer Service Representative

Slice of Utah, LLC is seeking a highly motivated and energetic Cashier and Guest Services Associate to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service to each and every guest.

About the Job:
This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment. You will be working closely with the kitchen staff and management team to ensure seamless service delivery and exceptional guest experiences.

Responsibilities:
- Greet all guests politely with a smile when they enter the restaurant;
- Interact and build rapport with guests;
- Answer phones in a professional and courteous manner; take carry-out orders;
- Responsible for ensuring delivery and online orders are processed;
- Input guest orders into a POS system;
- Ability to upsell and offer guests additional options;
- Monitor orders and ensure their prompt delivery;
- Must have full knowledge of all menu items and ingredients;
- Run food to dine-in guests;
- Keep the counter and dining area neat and clean;
- Restock supplies;
- Take money from guests and provide correct change;
- Process credit card and debit card transactions;
- Keep track of a cash drawer and ensure it is balanced at the end of the shift;
- Responsible for providing exceptional guest service to each and every guest;
- Work well in pressure situations;
- Maintain professionalism;
- Listen to and resolve guest complaints, suggestions, and inquiries;
- Adhere to company standards, including personal hygiene and appearance;
- Adhere to health department codes regarding food sanitation and handling;
- Perform other duties as assigned by management;

Requirements:
- A highly motivated and energetic personality;
- Excellent guest service skills;
- Have interpersonal skills to deal effectively with all business contacts;
- Professional appearance and demeanor;
- Work varied shifts, including weekends and holidays;
- Able to effectively communicate in English, in both written and oral forms;
- Has successfully completed an alcohol awareness program;
- Food safety certified;
- Be able to work in a standing position for long periods of time;
- Be able to reach, bend, stoop, and frequently lift up to 55 pounds;

Salary: $15-$20 per hour, depending on experience;

Benefits:
- Competitive hourly rate;
- Opportunities for career growth and advancement;
- Free meal while on duty;
- Discounted menu items;
- Comprehensive training program;
- Recognition and rewards for outstanding performance;

How to Apply:
Please submit your application in person or through our website. We look forward to hearing from you

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