Patient Service Representative

1 week ago


Aiea, Hawaii, United States Hawaii Pacific Health Full time

Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Hawaii Pacific Health. As a key member of our medical center, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities:

  • Provide Patient Support: Offer warm, friendly, and considerate assistance to patients and their families, ensuring a positive experience throughout their visit.
  • Liaison between Patients and Staff: Act as a liaison between patients and professional staff in the Neurology department, facilitating effective communication and ensuring seamless care.
  • Administrative Tasks: Assist with various administrative tasks, including registering patients, updating medical records, and handling cash transactions with accuracy and efficiency.
  • Communication and Customer Service: Demonstrate excellent communication and customer service skills, working under minimal supervision to provide high-quality support to patients and staff.
  • Commitment to Quality Care: Commit to delivering high-quality healthcare to the community, upholding the values of Hawaii Pacific Health.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a medical office or patient care setting preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in administrative tasks.


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