Fiber Network Specialist

3 hours ago

West Palm Beach, Florida, United States Metronet Full time
Fiber Technician Job Description

About the Role:

We are seeking a skilled Fiber Technician to join our team at Metronet. As a Fiber Technician, you will be responsible for installing and troubleshooting high-speed internet services, phone, and TV for residential and business customers.

Key Responsibilities:

  • Install and troubleshoot fiber-optic networks from the terminal to customer premise equipment (CPE).
  • Provide in-depth customer education on Metronet products and services.
  • Earn commissions by explaining Metronet services and products to customers.
  • Work professionally with customers and fellow associates.
  • Meet key performance metrics.

Requirements:

  • High School Diploma or GED.
  • Experience with a telecom/fiber company preferred but not required.
  • Physical ability to work from a kneeling or standing position for long periods.
  • Ability to work in various conditions, including attics, crawl spaces, and adverse weather.
  • Ability to climb ladders with proper equipment up to 25 feet.
  • Able to lift and carry loads of up to 75lbs, including ladder.
  • Ability to work with basic hand tools and specialized equipment with training.
  • Valid driver's license/satisfactory driving record.
  • Willingness to work as a team and independently.

Additional Requirements:

  • Perform on-call rotation duties after regular business hours.
  • Available to work overtime when deemed necessary, including holidays and weekends.
  • Available to travel for training or as needed.

Perks and Benefits:

  • 80% of medical premiums paid by the company.
  • Company-paid disability and life insurance.
  • EAP (Employee Assistance Program).
  • 401(k) company match dollar for dollar up to 6%.
  • Opportunities for advancement.
  • Professional development programs.
  • Associate perks and discounts.
  • Discounted Metronet service in our serviceable area.
  • Company-paid logo attire/uniform.
  • Tools, equipment, and training provided.
  • Company vehicle and fuel card.
  • Cell phone allowance.

About Metronet:

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks—we're focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet—a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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