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Telecommunications Network Specialist

2 months ago

Boynton Beach, Florida, United States Baptist Health South Florida Full time
About the Role

We are seeking a highly skilled Telecommunications Network Specialist to join our team at Baptist Health South Florida. As a key member of our IT department, you will be responsible for ensuring the maximum availability of our BHS Network-Based Telecommunications Voice systems.

Key Responsibilities
  • Install and maintain telecommunications equipment throughout our facilities
  • Assist network engineering staff in planning telecom infrastructure capacity build out and network grooming projects
  • Implement technology solutions and participate in project implementations
  • Compile and analyze network-based statistical data into statistical reports for capacity planning
  • Assist the Telecommunication Manager with vendor contracts
  • Provide technical support for network-based and standalone voice-specific problems
  • Perform routine network administrative functions and application support on supported systems
  • Provide support and mentoring for lower-tier Voice-Network Engineers
Requirements
  • Bachelor's degree in a related field or relevant work experience
  • Cisco CUCM administration, ACD training, and basic network knowledge
  • Design, installation, and support experience with telecommunications equipment
  • Two plus years of hands-on experience with PBX administration, Voice Mail administration, ACD administration, and navigating and troubleshooting dial peers on voice routers
  • Experience with carrier circuit provisioning and troubleshooting, and understanding of fiber optics
  • Project management experience/skills desirable
  • Ability to act as a project member on large-scale projects and implementation of these projects
  • Knowledge of healthcare environment
  • Strong verbal/written communication skills, documentation, and inventory skills, organizational skills, and solid analytical skills
  • Ability to follow directions from senior staff members, team player attitude
What We Offer

We offer a competitive salary range of $$ per year, depending on experience, and a comprehensive benefits package.