Sales Associate
5 days ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Lands' End. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities:
- Provide highest degree of customer service, including courteously greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs.
- Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions.
- Maintain knowledge of Lands End products and services, along with current fashion trends to enhance level of customer service and generate sales.
- Process customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures.
- Responsible for stock replenishment and adhering to visual brand standards.
Requirements:
- Excellent selling skills
- Ability to communicate effectively with customers and fellow employees
- Ability to receive feedback and take action when appropriate
- Ability to follow written and verbal instruction and meet deadlines on projects/tasks
- Flexible and adaptable to change
- Knowledge of Lands End merchandise is strongly preferred
- Previous experience in retail strongly preferred
- Availability and flexibility to work varied hours to support the needs of the business
- Ability to stand for long periods of time
- Ability to lift boxes up to 40 pounds
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