Senior Client Systems Engineer
1 week ago
We are seeking a highly skilled and experienced Senior Client Systems Engineer to join our team at Cellares Corporation. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our client systems, ensuring seamless operations and excellent user experience.
Key Responsibilities- Client Systems Administration
- Administer and manage Intune, Jamf, Atlassian Jira/Confluence, SharePoint, Zoom/Teams Video Conferencing Systems, Slack, O365, and Okta
- Implement and deploy new client systems and train team members on their use
- IT Systems Design and Optimization
- Design, automate, and optimize IT systems and processes to create a scalable and efficient team
- Desktop and Mobile Support
- Provide Tier 1 to Tier 3 desktop and mobile device support to all employees
- System Imaging and Deployment
- Imaging and deployment of new Mac and Windows systems
- User Onboarding and Offboarding
- Onboard and offboard users in systems
- Training and Documentation
- Onboard and train new hires in person and remotely
- Manage lifecycle for company assets (procure, manage, dispose of company hardware)
- Conference Room Maintenance
- Support and maintain network infrastructure in collaboration with the Network Team
- Support for all IT related issues pertaining to Cellares lab equipment HW/SW
- On-call Desktop support rotation
- 10+ years of related industry experience in IT end user support, specifically in the area of client systems implementations/administration and Windows/Mac operating systems
- Prior experience with ITSM
- Prior experience administering MDM solutions for both Mac and Windows
- Prior experience administering Google Workspace including integrations
- Prior experience using OKTA workflows
- Prior experience administering Azure/Teams/O365/SharePoint
- Prior experience administering and setting up equipment for Zoom or other Video Conferencing Systems
- Ability to work independently and make decisions based on IT best practices
- Excellent communication with leadership and team members
- Excellent documentation skills with emphasis on procedures and configurations
- Self-awareness, integrity, authenticity, and a growth/entrepreneurial mindset
- Onsite 5 days a week
Cellares total compensation package contains competitive base salaries, highly subsidized Medical, Dental, and Vision Plans, 401(k) Matching, Free EV Charging, Onsite lunches, and Stock options. All displayed pay ranges are approximate, negotiable, and location dependent.
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