Medical Assistant I/Patient Service Specialist

5 days ago


West Monroe, Louisiana, United States IASIS Healthcare Full time
Job Summary

This position is a key member of the clinical and administrative team, responsible for ensuring smooth day-to-day operations in the SMG physician practice. The Medical Assistant I/Patient Service Specialist will work closely with providers to deliver world-class care to patients.

Key Responsibilities
  • Room patients and prepare them for provider visits.
  • Take vital signs, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rates, and enter them accurately into the EMR.
  • Record patient history, chief complaint, pharmacy information, prescription list, and other relevant details into the EMR.
  • Obtain required consents and complete necessary forms for specific visit types.
  • Perform in-office testing as needed and perform quality control checks on certain tests.
  • Administer vaccines and medications as ordered by the provider, following SMG policies.
  • Stock rooms and monitor expiration dates of supplies in exam rooms.
  • Assist with incoming calls, answering, triaging, and routing telephone calls as needed.
  • Register patients in the EMR and verify demographic and insurance information, conducting eligibility checks to ensure accurate insurance reflection.
  • Schedule patients' appointments and testing as directed, following scheduling rules and directing patient visits to other SMG practices as needed.
  • Perform pre-visit planning daily for all upcoming scheduled appointments.
  • Responsible for informing the manager of clinical or administrative supply needs or assisting with ordering.
  • Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.
Requirements
  • High School Diploma or equivalent required.
  • Education from an approved medical assistant program or equivalent preferred.
  • One to three years of experience as a medical assistant preferred.
Work Environment

This position is an equal employment opportunity employer and does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and/or expression, or any other non-job-related characteristics.



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