Customer Support Representative in Histology and Pathology
1 week ago
We are seeking a highly skilled Laboratory Customer Service Representative to join our team at Emory Healthcare. This individual will play a vital role in registering patient specimens for in-house or referral testing, retrieving billing information from electronic systems, and answering telephone calls from customers.
About the Position:
- This role acts as a liaison between customers and various departments within our laboratory.
- The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Required Skills and Qualifications
To be successful in this role, you will need:
- A high school diploma or equivalent, with a preference for an associate's or bachelor's degree.
- At least three years of experience in phlebotomy processing or customer service, with a preference for phlebotomy certification.
Benefits and Perks
In addition to a competitive salary, we offer a comprehensive benefits package that includes:
- Comprehensive health benefits starting day one.
- Student Loan Repayment Assistance & Reimbursement Programs.
- Family-focused benefits.
- Wellness incentives.
- Ongoing mentorship and leadership programs.
About Emory Healthcare
We are Emory Healthcare, part of Emory University, the most comprehensive academic health system in Georgia. Our mission is to provide exceptional patient care, educate the next generation of healthcare professionals, and advance medical research and innovation.
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